No longer will you have to spend hours sifting through the mountain of paper detailing each client's style preference. Everything will be in one place, allowing you to streamline your business and focus on the items that matter.
What is pet grooming software?
Pet grooming software is a business tool designed specifically for pet groomers. It allows groomers to organize and perform all of their administrative tasks in one place, freeing up hours of their time.
Pet grooming businesses that can benefit from this type of software include:
- Solo petprenuers looking to organize and scale their business
- Grooming salons with multiple pet groomers
- Mobile grooming businesses looking to schedule pick up and drop offs with ease
- Doggy daycares and boarding facilities wanting to add a dog grooming service to their business
Whether you’re a solo practitioner or a mobile groomer, most grooming businesses will benefit from having software that takes care of the annoying admin tasks.
9 benefits of using pet grooming software in your business.
Grooming software will differ between providers but most of them provide an all-in-one software with similar features to the ones outlined below.
1. Pet Profiles
You can create a profile for each client and record grooming notes such as style preferences or a pet’s temperament. You can even record details about the owners too, including whether they are difficult to work with or a true VIP.
2. Appointment reminders
Grooming software will send automatic reminders via email or text to your clients of their upcoming appointments. This is one less thing for you to remember and reduces the amount of no-shows.
Research into healthcare clinics found that 25% of clients were less likely to miss an appointment if they received an appointment reminder. The ability to send reminders can save you hours of waiting for a no-show.
3. Client scheduling
No longer will you have the phone ringing constantly in the background as you are dealing with a customer. Grooming software provides an online booking option for your clients. They can request and schedule their appointments online which means you can spend your time on more important tasks.
4. Pricing options
You can ensure you are adequately paid for your services by creating different pricing options based on the breed and size of the dog. You’ll no longer be paid the same amount to groom an 80lb Malamute as you would a 15lb Pug!
Grooming software can integrate or have export functionality with accounting software such as Quickbooks making tax season a breeze!
Even if you don’t currently use an accounting software, groomer’s software can provide financial reports for you to download and email to your accountant.
Dog grooming software allows you to upload the important contracts your clients need to sign before you can start. The software can prompt your customers to sign the contracts when they set up their account. All the contracts are stored on the platform making them easily accessible to you.
7. Email marketing
Next to social media, email marketing was considered the second most effective way to grow a brand’s awareness according to a survey of small businesses.
Pet groomers’ software has this email marketing feature built in so you don’t have to pay for a separate email marketing platform to communicate to your audience.
8. Employee management
If you are an owner of a grooming business with multiple groomers, a grooming software can help you schedule all of the groomers’ appointments so you don’t double-book anyone.
You can use color coding in the software to differentiate groomers quickly and set the commissions for each, based on their skill level and experience.
9. Retail products
If you would like to start selling physical products on the side of your grooming business, you can do so easily with a groomer’s software. It allows you to manage your inventory and prices in one place. It even lets your customers pay for items directly through the software.
It was estimated that the global pet clothing market was worth a staggering $5 billion in 2020 alone. By selling pet clothes on the side of your grooming services, you can increase your overall revenue without the headache of managing an expensive e-commerce plugin on your website.
How do I choose the right software for my grooming business?
With lots of grooming software options available, it’s important to pick the right one for you and your business.
Items to consider when choosing a grooming software include:
- Business needs: Do you currently need an online pet grooming scheduling system or can you manage with something a little simpler?
- Pricing: From a free pet grooming software to one with all the bells and whistles, be sure to choose the right one for your budget.
- Options: Review the available options that have the best reviews. Some software might not be available in your country, so that is also something to consider.
- User-friendliness: Is the software easy to use or will you spend more time trying to figure it out than you would by just using your dog groomer appointment book?
- Scalability: Will the software allow you to scale your business effectively and not slow you down in the process?
- Security: It’s important to choose a grooming software that makes security and data protection its highest priority. You want to have the peace of mind that your and your customers’ sensitive information is safe and secure.
- Integrated payment processing: Are you looking for a credit card processing option that is secure and safe?
How does pet grooming software benefit clients?
With any new addition to your business, you want to make sure that it doesn’t hinder your customers’ experience. Especially as 76% of consumers said that convenience is the biggest factor when selecting a potential retailer.
Using a pet grooming software will actually enhance your customers’ experience because it allows them to perform tasks without having to be there in person.
From the pet grooming software app or online portal, a customer can:
- Pay their balances
- View their purchase history
- Create an online booking
- Purchase grooming packages
- View and sign contracts
- Create and edit their pet’s profiles
- Upload files
In addition to convenience, pet grooming software also allows you to go above and beyond for your customers. You can send photos of their pup throughout the day, send a quick message to keep them posted on how their dog is doing, and in some cases, even provide a live stream of their pup through webcams.
This not only provides your customers with peace of mind that their furry family member is being well looked after, but it also helps build trust in you as the service provider.
How can PetExec help my business?
PetExec is one of the best pet grooming software providers available. It includes all of the benefits of dog grooming software detailed above and so much more.
The PetExec software is customizable which means you can add all of the services you provide into one calendar for you and any employees to see.
The color coding also makes it easy to distinguish between services provided and groomers scheduled.
Not technically savvy? No problem! If you ever get stuck while using the PetExec software, you can easily reach out to our US-based customer service team for guidance.
We are always available in a live chat on weekdays between 9 am and 7 pm EST. You can easily access this chat at the bottom of your dashboard.
Alternatively, if you would prefer to speak to someone directly, we also offer technical support over the phone.
PetExec integrates with other vendors to make your pet grooming business more streamlined. From connecting to your accounting software to using a barcode system to check in your clients, these integrations are already in place for you to take advantage of.
The integrations PetExec offers are:
- QuickBooks (accounting) - Export functionality only
- iDogCam (web cameras)
- Broadly (customer acquisition)
- Vanguard ID Systems (barcode key tag)
PetExec is a cloud-based software meaning you don’t have to download anything to your desktop. It is constantly updated and everything is backed up to the cloud.
Cloud-based software allows you to gain access wherever you are and from any device with a browser. This means a desktop in one area of the building will be completely synced with a tablet in another. This allows you to update all your schedules and appointments quickly and efficiently.
PetExec offers 3 plans for you to choose from making it much easier to pick a plan suitable for your budget and business needs. You can purchase any plan with peace of mind. PetExec offers a 100% money-back guarantee within the first 30 days if you are not completely satisfied.
Whether you are a solo mobile groomer starting out on your entrepreneurial journey or the owner of a large pet beauty salon, most pet grooming businesses will benefit from utilizing a grooming software.
From reducing the number of no-shows to implementing email marketing, PetExec, and other groomer tracking systems can help. Just be sure to review your business needs and budgets before picking the right one for you.
We believe we provide the best dog grooming scheduling software on the market. But don’t just take our word for it! Check out the reviews of our satisfied customers below.
Source: Software Advice